Delivery Information
🚚 Delivery Information
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Processing Time
Most orders are dispatched within 1–3 working days. Personalised items may take a little longer during busy periods such as Christmas and other seasonal events.
UK Delivery
Delivery options and prices are shown at checkout.
- Standard Delivery: Estimated 2–4 working days after dispatch.
- Express Delivery: Available on selected orders.
Please note that delivery times are estimates and may occasionally be affected by factors outside our control.
Personalised Orders
Please check all names, dates and messages carefully before placing your order. We create your item using the information provided at checkout, and changes may not be possible once production has begun.
Delivery Address
Please ensure your delivery address is correct before completing your order. We cannot accept responsibility for delays or additional charges caused by incorrect address details.
Tracking
Where available, tracking details will be sent once your order has been dispatched.
Problems with Your Order
If your order is delayed, damaged or hasn’t arrived, please contact us with your order number and we’ll be happy to help.
Thank you for choosing SweetlyxPersonalised. We appreciate your support and hope you love your purchase!